Gerry MacPherson
Author
Language
English
Description
Learn how to step back and analyse your hospitality property objectively. Opening, developing and operating your hotel, resort, inn, bed and breakfast or vacation home is often a work of dedication and passion, so much so that it is easy to get lost in your surroundings. In this book, I will challenge you to step back and look at your property as an outsider, the big picture. You may be surprised at what you find.How Does Your Property CompareHow...
Author
Language
English
Description
Would you like the skills vital to effectively communicate with your ideal guest? Gone are the days when all you had to do is place brochures in your local tourist information centre or put an open sign on your front door. With this course, you will benefit by learning a marketing mix that will highlight your hotel, resort, inn, bed and breakfast or vacation home and keep you two steps ahead of your competition. These 24 tutorials include: Developing...
Author
Language
English
Description
Did you know you can not only own and operate a hospitality property, but have it running so well that even you can take a holiday? I will walk you through the steps to systematize your hotel, resort, inn, bed and breakfast or vacation rental to operate like a well-oiled machine.In this book, you will find:Where to StartWhat Is The Hospitality Industry?What Does Hospitality Mean for Hospitality Property's?History of The Hotel Industry - How We Got...
Author
Language
English
Description
Hotel-Resort-Inn-Bed & Breakfast-Vacation Rental "How do I open a hotel, resort, inn or bed & breakfast?" or "How do I grow my hotel, resort, inn or bed & breakfast business?" If you have ever asked yourself either of these questions, I'll be happy to answer, but before I do, let me ask you a couple of questions. Does the idea of being your own boss sound appealing?Is the thought of sharing your corner of the world with guests intriguing?Have you...
Author
Language
English
Description
Effective communication is crucial for the success of any hotel. resort, inn, bed & breakfast, vacation rental.
It ensures that guests have a positive experience and that all staff members are on the same page when it comes to providing top-notch service.
Additionally, effective communication helps to build trust and loyalty among guests, which can lead to repeat business and positive word-of-mouth recommendations.
Good communication also helps...
Author
Language
English
Description
Hotels-Resorts-Inns-Bed and Breakfasts-Vacation Homes Won't it be wonderful to be able to find and retain awesome & devoted employees for your hotel, resort, inn, bed and breakfast or vacation home? Your employees are the backbone of your business and by knowing how to hire, train and support your staff you'll create an environment that will garner loyalty and impress your guests. Finding and retaining the right employees for your hospitality property...